Support

Need a hand?

Send us the store name, account email, and what is blocked. For Stripe review, include whether live checkout or bank payouts are waiting on approval.

Launch support

Products, builder, domains, Stripe setup, and label origin checks.

Order support

Checkout, payment status, shipping labels, refunds, and fulfillment issues.

Typical reply

We review support requests from the company inbox and follow up with the next best step.

You will get a reply from our company email.